Driver info LeasePlan cars

LeasePlan vehicle users benefit from an array of maintenance and roadside assistance. You can find online all the information you need to drive safely and carefree a LeasePlan vehicle: the necessary documents on delivery, maintenance operations, tire management, vehicle replacement, fuel card, roadside assistance, insurance, service booking, incident reporting, e-logbook etc.

Replacement vehicle

Your vehicle is being serviced or repaired? LeasePlan will provide you with a replacement vehicle as soon as possible.
Providing a replacement vehicle is a service included to ensure driver mobility when you opt for operational leasing and fleet management with LeasePlan.
LeasePlan will take care of any booking arrangements in order to provide you with another similar vehicl

Incident reporting

Incidents should be reported to LeasePlan within 24 hours. Please fill in the form below. After you confirm your details, you will receive a confirmation e-mail.

Incident reporting form

Useful documents

We are also trying to help you as much as we can with your administrative efforts. Here you have a set of documents you can use whenever you need. This is just one of the benefits for a LeasePlan client.

See all documents

Road assistance

Our fleet management and operational leasing services include road assistance, so LeasePlan will take care of everything with just one phone call: we will make transport arrangements for you and your passengers and supervise the towing of your vehicle to the nearest repair shop for a maximum distance of 200 km (round trip).

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Tyre management

Between 1 November and 31 March, you should have your vehicle fitted with winter tyres. Hence, your vehicle should be fitted with winter tyres no later than 31 October, while summer tyres will be fitted starting 1 April.

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Returning yourLeasePlan vehicle

There will always be a certain level of damage when returning a lease car. That’s only normal after 4 years of loyal service. But how is the cost of damage calculated? And even more importanttly what will LeasePlan charge for it?

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